Level Up Casino Cookies Policy

This Cookies Policy explains how Level Up Casino uses cookies and similar technologies when you visit or use its website and related online services in Canada. It describes the types of information these technologies may collect, why they are used, and the choices available to you.

Cookies help Level Up Casino operate a secure and convenient gaming environment for users aged 18 and over. This policy should be read together with the casino's Privacy Policy and Terms and Conditions. If you have questions about the use of cookies, you may contact [email protected].

What Cookies Are

Cookies are small text files placed on your computer, tablet, smartphone, or other internet-enabled device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies may be stored for only the duration of your browsing session or may remain on your device for a defined period.

Level Up Casino may also use related technologies, such as pixels, tags, software development kits, local storage, and similar identifiers. These tools can perform functions comparable to cookies, including remembering preferences, measuring website activity, supporting security, and helping deliver relevant communications.

Some cookies are placed directly by Level Up Casino. Others may be placed by trusted service providers that perform functions on the casino's behalf. The information collected may include browser type, device characteristics, operating system, language settings, pages visited, approximate location, access times, and interactions with website features. Cookies do not generally contain information that directly identifies you by name, although they may be associated with account or device information where permitted and necessary.

Types of Cookies

Cookies can be classified in several ways. The following categories describe the main purposes for which cookies may be used on the Level Up Casino website:

• Session cookies remain active while your browser is open and are normally deleted when the session ends.
• Persistent cookies remain on your device until they expire or are removed through your browser settings.
• First-party cookies are set by Level Up Casino or by a service operating directly for the casino.
• Third-party cookies are set by external providers whose services may be integrated into the website.

A single cookie may have more than one function. For example, a cookie may help maintain a secure login session while also remembering a language preference. The lifespan and purpose of each cookie can vary depending on the service and the settings applied to your device.

Essential Cookies

Essential cookies are required for the website and its core features to function properly. Without them, certain services may not be available or may not operate reliably. These cookies are generally used to support functions such as account access, session management, fraud prevention, traffic distribution, and the secure processing of requests.

Essential cookies may help Level Up Casino:

• Keep you signed in while you move between authorised pages.
• Maintain the contents of a transaction or account-related process.
• Recognise whether a request comes from an active and legitimate session.
• Protect the website against suspicious activity, automated abuse, and security threats.
• Apply technical settings that support website availability and performance.

Because these cookies support necessary website operations, they may not be disabled through the site's optional cookie controls. You can usually block them through your browser, but doing so may prevent account features, games, payment functions, or other parts of the service from working correctly.

Performance Cookies

Performance cookies collect information about how visitors use the website. They help Level Up Casino understand which pages are visited, how users navigate between features, whether pages load as expected, and where technical difficulties may occur. The information is generally analysed in aggregated or pseudonymous form.

These cookies may be used to measure matters such as page response times, error messages, navigation patterns, device compatibility, and the effectiveness of website improvements. They help the casino identify areas that require attention and make informed decisions about design, content, and technical infrastructure.

Performance information may be combined with other technical data for reporting and troubleshooting. Where possible, reports are designed to avoid identifying individual users. Disabling these cookies should not normally prevent access to the website, but it may reduce the casino's ability to detect issues and improve the user experience.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide a more personalised experience. They may remember settings such as language, region, display preferences, recently selected options, or other choices made during a visit.

For Level Up Casino, functional cookies may help ensure that information is presented consistently during a session and that selected features do not need to be configured repeatedly. They may also support optional tools that you request, such as assistance interfaces or preference controls.

These cookies are not always essential to basic website operation. If you decline them, some personalised settings may not be retained, and you may need to make the same selections again during future visits. The availability of particular functional features may depend on your device, browser, account status, and the services active on the website.

Marketing Cookies

Marketing cookies may be used to understand interests, measure promotional activity, and present advertising or communications that are more relevant to visitors. They can help determine whether a campaign has been viewed, whether a promotional message has led to a visit, and how different advertising channels perform.

Where used, marketing cookies may be set by Level Up Casino or by advertising, analytics, or campaign partners. They may recognise a browser or device across different websites or services, subject to the applicable settings and permissions. These cookies are not intended to provide access to your casino account or to replace the security controls used for account protection.

Marketing cookies are optional. Refusing them will not necessarily eliminate advertising, but it may make advertising less relevant and may limit the casino's ability to measure promotional results. Promotional communications may also be governed by separate consent choices and account preferences. Choosing not to accept marketing cookies does not automatically withdraw every other form of communication consent.

Managing Cookies

You can manage cookie preferences in several ways. When a cookie preference tool is available on the website, it may allow you to accept or reject optional categories. Your choices may be stored in a preference cookie so that the banner does not appear on every visit.

You can also adjust cookie settings through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block particular types, or prevent all cookies from being placed. Browser controls differ, so consult the help or privacy settings provided by your browser for instructions.

Disabling or deleting cookies can affect your experience. It may remove saved preferences, require you to sign in again, interrupt account functionality, or prevent parts of the website from operating correctly. Blocking third-party cookies may also affect embedded tools or services supplied by external providers.

Cookie choices are generally device and browser specific. If you use more than one device or browser, you may need to manage preferences separately. Deleting cookies may also remove the record of a previous choice, causing the preference prompt to appear again.

Third-Party Cookies

Level Up Casino may use selected third-party providers for services such as website analytics, security monitoring, customer support tools, content delivery, payment-related functionality, and campaign measurement. These providers may place or access cookies and similar technologies when their services are active on the website.

Third-party providers may process technical information in accordance with their own privacy notices and contractual obligations. Their practices may change independently of Level Up Casino, and their cookies may have different retention periods or purposes. The casino seeks to work with providers that are appropriate for the relevant service and expects them to handle information responsibly.

External websites, advertisements, social media features, or linked services may also use their own technologies. Level Up Casino does not control the cookie practices of websites that it does not operate. You should review the privacy and cookie information of those services before using them or providing information through them.

Policy Updates

Level Up Casino may update this Cookies Policy when its website, technologies, service providers, or operational practices change. An updated version will be made available on the relevant website page, with the revised date or other notice used where appropriate.

Changes may clarify existing practices, introduce new cookie categories, remove technologies that are no longer needed, or reflect changes to available controls. Where a change requires a new or renewed choice, the website may display an updated consent notice or preference tool.

You should review this policy periodically to remain informed about how cookies are used. Your continued use of the website after an update may indicate that you have noted the revised information, but optional cookies will continue to be handled according to the choices available through the applicable consent and browser controls.

Last updated: 9 September 2026